overview

Dispatcher at Golden Limousine
Essential Duties and Responsibilities may include the following. Other duties may be assigned.
- Take customer and affiliate reservations from a multitude of communications channels including, email, telephone, and internet-based distribution systems.
- Dispatch and schedule limousine, van, bus and other vehicle trips.
- Confirm Driver availability.
- Address customer concerns and service emergencies with urgency and care.
- Maintain a clean, concise log of daily activities covering service levels, incidents, and vehicle maintenance status.
- Conduct regular, consistent data entry and follow-up with attention to detail.
- Communicate with drivers and sales team to promote and maintain workflow and customer satisfaction.
Education and Experience:
- High School Diploma or GED equivalent or 2 years or more related experience and/or training; or equivalent combination of education and experience.
- Knowledge and practice of safety rules and procedures is required.
All employees must pass a background check and drug test.
Company is based near Ann Arbor / Ypsilanti area.
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