Dispatcher at Golden Limousine

Dispatcher at Golden Limousine

Essential Duties and Responsibilities may include the following. Other duties may be assigned.

• Take customer and affiliate reservations from a multitude of communications channels including, email, telephone, and internet-based distribution systems.
• Dispatch and schedule limousine, van, bus and other vehicle trips.
• Confirm Driver availability.
• Address customer concerns and service emergencies with urgency and care.
• Maintain a clean, concise log of daily activities covering service levels, incidents, and vehicle maintenance status.
• Conduct regular, consistent data entry and follow-up with attention to detail.
• Communicate with drivers and sales team to promote and maintain workflow and customer satisfaction.

Education and Experience:

• High School Diploma or GED equivalent or 2 years or more related experience and/or training; or equivalent combination of education and experience.
• Knowledge and practice of safety rules and procedures is required.

All employees must pass a background check and drug test.

Company is based near Ann Arbor / Ypsilanti area.