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Guest Service Representative (Front Desk) at TownePlace Suites by Marriott

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We are seeking an engaging individual with a strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee.

Who we are:

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work.

The TownePlace Suites by Marriott is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

What you will be doing:

* Promoting the company’s 100% Satisfaction Guarantee.

* Providing information to guests about the local area, hotel services and amenities.

* Handling guest check-in and check-out in an accurate and efficient manner.

* Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.

* Continuously promoting, communicating, and embodying the RMC culture.

What We Offer:

* Competitive Wages

* Paid Vacation and Sick time

* Affordable Health, Dental and Vision

* 401(k) Retirement Plan with Company Contribution

* Teammate Referral Program

* Hotel Discount Program

* Check-ins at 30, 60, and 90 Days

* Career Growth Opportunities

* Safe and Healthy Work Environment

Experience the difference of working with Raymond Management Company!

Check us out. Talk to our Teammates. Join our team.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance

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amenities

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Business Continuity
Accommodations
General
  • No Contact Services:
  • Sneeze Guards/Contact Barriers:
  • Reduced Occupancy/Occupancy Limits:
  • Limited Elevator Occupancy:
  • Social Distancing Guidelines Enforced:
  • Social Distance Markings/Signage:
  • Social Distance Furniture Configurations:
  • Hand Wash/Sanitizer Stations:
  • CDC Recommended Cleaning Procedures:
  • Open For Business:
  • Contact Free Check-In:
  • Electrostatic Spraying of Public Areas:
Personal Protection
  • Masks Required-Staff:
  • Masks Required-Guest:
  • Masks Provided:
On-Site
  • Free Parking:
  • Exercise Facility:
  • Indoor Pool:
  • Free Breakfast:
  • Business Center:
General
  • Number of Rooms: 97
  • Pet Friendly:
  • Number of Suites: 97
  • Free Wi-Fi:
  • Laundry Facilities:

meeting facilities

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  • Sleeping Rooms 97

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